News

On January 4-7, 2019, CWA Local 3645 hosted over 50 shop stewards from 22 stations in District 3 at its third annual Steward Leadership Conference in Charlotte, NC. The training was designed to help stewards clearly understand the details of the new Piedmont contract.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
One of our big goals is to get our agents to see the stewards as real resources—as contacts to empower them. And it’s great because we have more and more stewards signing up every day.
“We work for the same corporation, and we wear the same uniform, so let's stand up for each other,” says Carolyn Marsalek, a thirty-year veteran of the busy American Airlines ORD station and vice president of CWA Local 4201.
Bargaining committees representing the Union and the Company met on February 14, 15, and 16, in Harrisburg, Pennsylvania. The meeting began with the Company's presentation of a counter proposal to the Union's November 10th proposal on Article 6, Hours of Service.
The Piedmont bargaining team is back at the negotiating table this week in Harrisburg, Pennsylvania. The team is submitting a comprehensive proposal to the company. Sign up for updates via text!
“I’m thrilled that we’re now under the same protective umbrella as other airline employees. We’re on the front line: when passengers get mad we hear about it first. It’s a great victory. It looks like all of our work paid off. United action really works.” —DeAnna Davis, Envoy, BPT
Justice Department confirmed that passenger service agents are, in fact, covered by legislation adopted in 2002 that set significant penalties and jail time for anyone who "interferes with airport and airline personnel who have security duties."
Bargaining begins later this year for Piedmont agents. As we draw closer to bargaining, mobilizing could not be more important.
Since June, CWA members have collected more than 1,500 signatures on a petition demanding that Congress pass a national standard protecting airport customer service agents from what is commonly known as “airport rage.”